Shipping

SHIPPING RATES:

$13.75 FLAT SHIPPING AND HANDLING RATE WILL BE CHARGED PER EACH ITEM.

TAXES:

Living Word Christian Art does NOT charge sales tax for orders placed outside of California. If you order within the state of California, you will be charged an additional 7.25% for sales tax. Residents of San Joaquin County will be charged according to the state tax rate of city where order originated.

TERMS AND CONDITIONS:

Purchaser agrees to at the time of purchase to the terms and condition of these Policies. The Purchase Policy is subject to change at anytime. When a purchase is made using a credit card, the card holder authorizes the Company to process their order. In the event of a back order the card holder further authorizes the company to obtain a new authorization to complete the order as long as the order is not cancelled in accordance with the Company's cancellation policy.

PRICING AND AVAILABILITY:

All pricing and product availability are subject to change. We will honor any valid order including wrong product pricing as long as you have a valid order number.

SHIPPING TIMES AND POLICIES FOR SCRIPTURAL CALLIGRAPHY, INSPIRATIONAL CALLIGRAPHY AND PERSONALIZED CALLIGRAPHY ITEMS:

1. SHIPPING TIME - We normally ship all in stock items within 24-48 hours from the time your order is received. Orders are shipped via UPS Ground and actual delivery time will vary according to your zip code location (in most cases it averages 5 to 7 business days from the day the order was shipped). Any item that is "out of stock" will be backordered and will be shipped immediately upon it's availability. We will contact you immediately if your item is backordered and also if it is no longer available or has been discontinued for any reason.

2. CANCELLED ORDERS - Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping and handling charges will apply to all orders shipped prior to our receiving your cancellation. Please email our Customer Service Department to cancel an order.

SHIPPING TIMES AND POLICIES FOR ALL OTHER ITEMS:

1. SHIPPING TIME - These items are made to order and usually ship within 3 to 10 business days, sometimes sooner, from the time your order is placed using, but not limited to, UPS and FedEx. Please allow an additional 5 to 7 days for delivery time, depending on your location. This schedule may vary during seasonal peak times.

2. CANCELLED ORDERS - We're sorry but orders cancelled within 5 days of scheduled shipment date will be subject to a 20% cancellation fee from our manufacturer. If the order has been shipped, freight charges plus the 20% cancellation fee are due. No cancellation charge if the cancellation request is received in writing and confirmed prior to shipment.

3. RETURNS, DAMAGE CLAIMS AND DEFECTIVE PRODUCT - Customers must email our Customer Service Department within 7 days of receipt of any damaged or defective product, or any other discrepancy. All returns must be approved by Living Word Christian Art. Return Authorization numbers will be issued to you by our Customer Service Department and must appear on the outside of each box. Unauthorized returns will not be accepted. Shipping claims must be reported to carriers within 10 days from receipt of shipment.

IMPORTANT: Do not destroy shipping cartons until advised by our Customer Service Department as to how to proceed.

All returns will be inspected upon receipt and full refund or replacement will be issued based upon condition of returned goods.

4. REFUSED SHIPMENTS - A 20% restocking charge is assessed for all refused shipments.

WE'RE SORRY FOR ANY INCONVENIENCE, BUT WE CAN ONLY ACCEPT ORDERS SHIPPED WITHIN THE CONTINENTAL UNITED STATES AT THIS TIME.

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